14.19 MB Safe To Install
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Specifications
License:
Freeware
Updated:
Downloads:
1339
Platform:
Windows2000,WinXP,Windows2003
Publisher:
DEK Software International(more)
Website:
User Reviews:
Other versions:
3.3.0, 3.2.3, 3.1.5
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VersaSRS HelpDesk?
Publisher's Descriptions
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
System Requirements
MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE
What's New
NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses


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VersaSRS HelpDesk Disclamer
Please be aware FindMySoft.com accepts no responsibility for the file you are downloading. The same applies to the information provided about the software products listed.
We do not allow the inclusion of any VersaSRS HelpDesk serial, keygen or crack and we disclaim any liability for the inappropriate use of VersaSRS HelpDesk.
FindMySoft advises that VersaSRS HelpDesk should be only used in accordance with the rules of intellectual property and the existing Criminal Code.
For your own protection ALWAYS check downloaded files for viruses.
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Your Rating
3.0
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of
5
Rated By
9 Users
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